IBF Support
If you want to find new customers, deliver high quality marketing campaigns and build your business profile, our business data services brought to you in association with Market Location and Thomson Local can help you achieve those objectives.
What are the key features?
With IBF Business Leads, you’ll have access to:
A Suite of Digital Advertising Services from Thomson Local:
- 20 per cent discount on Digital Advertising Services in the first year*
- Directly communicate to up to 1.2m potential customers each month**
- Selected range of digital advertising services to help your business at local, regional and national level
- Secure a ‘top ranking’ for your business to get noticed online
- Dedicated UK support team
Online Business Data Service from Market Location:
- Members-only online access to the most up-to-date, UK business database
- Helps identify and target business leads for all types of marketing campaigns and budgets
- A dedicated Marketing Data Hotline
Freephone support from our Marketing Data Hotline:
- Data selection counts and orders
- Database cleansing and enhancement
- Direct marketing help, advice and guidance
What are the benefits?
Benefit from:
- A specially negotiated exclusive IBF member discount of up to 25 per cent off the standard rate card prices***
- The most up-to-date UK business database
- Promote your business digitally and get noticed online
- Specialist advice to maximise your marketing plans
Members are automatically entitled to a free Business Continuity Report. This will help you decide how to protect your business should the worst happen.
You’ll then be able to design a Business Continuity Plan at a discounted price, exclusive to you as a member. It will help you determine how to keep your business up and running, whatever comes your way.
What are the key features?
You can have peace of mind with a bespoke Business Continuity Plan so you’ll know exactly what you’ll need to get your business up and running after an incident. 44 per cent of our members say they feel business continuity planning gives them a commercial advantage.
What are the benefits?
- A free business continuity report tailored to your business’ needs
- Our online, one-stop-shop with business continuity plan templates to help you get up and running again
- Our helpline for expert advice to help protect your business
IBF Communications is an award-winning telecoms service provider delivering complete business telecommunication solutions, combined with remarkable customer service and guaranteed cost savings to IBF members throughout the UK.
What are the key features?
You and your business can take advantage of:
- Great savings on your business telecommunication with guaranteed best market rates, free installation and easy transfer from your current provider, plus you get to keep your existing phone number.
- A full range of business packages including Superfast Unlimited Broadband, free calls* to UK landlines and mobiles, landlines in Ireland, USA, Canada, China and Western Europe.
- Free router, installation and connection all for one low monthly cost.
- Unbeatable mobile packages across all four major networks (O2, EE, Vodafone and 3) with a complete range of business tariffs and up to 25 per cent off published network prices.
- Full range of handsets to suit all budgets, all backed up by our unique network guarantee.
- Future-proof IP Voice solutions with free calls, free fully project managed installation, and pre-configured plug and play Yealink handsets which come with a lifetime warranty.
- Unrivalled Customer Support with a single point of contact through a dedicated UK account manager, proactive account monitoring with Fraud Alerts, online access to bills and all services billed on one invoice.
What are the benefits?
IBF Communications are independent and not tied to any one network or supplier, but provide impartial free advice, whose tried and trusted portfolio of products and services covers everything your business needs to communicate.
You won’t just buy a product, as IBF Communications will work with you to find the best solution for your business. With a customer retention rate of 99.5 per cent, one of the highest in the industry, IBF Communications goes that extra mile, ensuring you’ll receive remarkable support and service.
Thousands of our members already benefit from our business networking events.
Join us wherever you are in the UK to take advantage of our regular business networking events, or our virtual networking.
What are the key features?
- No annual fee
- Hundreds of events following an established framework
- UK coverage
- Structured format so you know what to expect wherever and however you attend
What are the benefits?
- Join a UK wide base of like-minded individuals
- Find out more about IBF
- Help you attract and get more business
- Structured and supportive business environment
- Help you develop strong business relationships
The world is digital and the people most important to you are using the online information about your business to make decisions that affect you. Lloyds bank recently highlighted that the most digital small businesses are twice as likely to report increased turnover so managing and using your business’s digital profile is key to growth. It pays to be digital.
IBF Business Profiling has been built specifically for busy small business owners, bringing together your business’s digital profile into one place and in a language you can understand.
What are the key features?
For the first time the digital profile created by your business’s website, social media, customer feedback, credit report and financials are in one simple, online dashboard. IBF Business Profiling helps you:
- Understand where your business is winning digitally and where you can improve
- See how your business compares to your competitors
- Take action to improve with personalised action plans
What are the benefits?
Whether you want to grow your business or protect what you’ve built, IBF Business Profiling lets you check how your digital profile currently stacks up and then helps you take control so you can make it work for you.
- Get more customers online: Know how your website is performing and what you can do to help more people find it, get what they want when they get there and ultimately buy from you.
- Put social media to work: See how each of your social channels are performing side by side.
- Reach more of the right people at the right time with the right message.
- Know what your customers think: Highlighting the positive and managing negative feedback can help turn customers into your biggest sales force and complainers into lifelong, valuable customers.
- Manage your business credit score: It could be used by anybody looking to do business with you. Know when it changes, why it’s changed and what you can do to maintain and improve it.
- Monitor your finances: Cash flow is critical, but the rest of your accounts matter. Avoid surprises, see how other people are assessing you and what that says about your business.